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Qwest's comprehensive portfolio of communications solutions can be custom tailored to fit your business needs.
Qwest offers Private Line services that protect your critical business traffic and provide exceptional reliability and accessibility. Qwest Domestic Private Line provides the peace of mind that your internal business traffic is transmitted quickly and securely via an end-to-end private connection.
Qwest® GeoMax® delivers the most-advanced dedicated Private Line Solution, combining fault-tolerant, high-speed data connectivity and unparalleled reliability.
Qwest® Self-Healing Network Services (SHNS) provides business continuation, disaster recovery and survivability through a failure-resistant telecommunications network.
QMOE service combines the power of Ethernet and optical technologies across local area and metropolitan area networks to provide low-cost, scalable and secure bandwidth. The use of copper and fiber networks to provide native Ethernet service gives greater service flexibility while simultaneously decreasing costs, as compared to carrying an equivalent bandwidth on traditional synchronous optical network (SONET)-based networks
Qwest iQ Data Networking Enhanced Port service provides a convenient and cost-effective solution for customers who operate multiple network locations and need a private Intranet network along with a way to connect to the public Internet.
Qwest® Self-Healing Network Services (SHNS) provides business continuation, disaster recovery and survivability through a failure-resistant telecommunications network. SHNS is designed to minimize network downtime and is ideally suited to a wide range of multi-location data, video, voice and Ethernet applications.
Qwest Self-Healing Network Services (SHNS) provides business continuation, disaster recovery and survivability through a failure-resistant telecommunications network. SHNS is designed to minimize network downtime, and is ideally suited to a wide range of multi-location data, video, voice and Ethernet applications.
Qwest CyberCenter facilities, located nationwide, provide superior hosting services including space, power and bandwidth. They are specifically designed to provide state-of-the-art hosting for mission-critical environments.
Designed specifically for large-scale and high-profile events, this powerful service guarantees a professional, worry-free event fully managed by a dedicated team of certified, experienced professionals.
Are your voice, data, video and Ethernet transport needs outgrowing existing DS-1 or DS-3 capacities? Qwest Synchronous Service Transport (SST) is a point-to-point, broadband, shared Private Line solution that provides a reliable high-capacity connection for the transfer of large volumes of traffic.
Save time and money with flexible, real-time VoIP. Integrate the power of your phone with the reach and flexibility of the Internet. Utilize the fastest data transport for your advanced voice services including webinars, streaming video, real-time voice and video conferencing, and other online phone services.
Reduce call transfers and costly re-routes. Qwest Intelligent Pre-Route (IPR) will enhance your Cisco® premises intelligent call manager (ICM) solution by greatly reducing call transfers and costly re-routes of customer calls.
Qwest’s network and application services can help you rediscover your customer and go beyond their expectations. Qwest Contact Center Solutions services can help you communicate more effectively with your customer based on the various available channels of access into your business.
Qwest is recognized as a trusted partner for delivering voice and data - securely and with unparalleled quality of service to meet business needs. The Qwest Customer Premise Equipment (CPE) group delivers the next tier of customer service by providing fully compatible, integrated network, security, unified communications, mobility and 911 solutions.
A service for those looking to manage growth or streamline operations, the Qwest iQ bundle combines data networking service, equipment, installation, local access and optional security features into a single-source communications solution.
Looking to transition from standard POTS without replacing your current telephony equipment? Qwest iQ Integrated access combines voice and data services with optional firewall protection and site-to-site VPN, and delivers it over a T-1 circuit.
A managed customer premises equipment (CPE) based, highly-customizable solution that unifies your network into a converged platform. A hardware, software, license, installation, and maintenance solution, the OneFlex Managed IP Communications solution includes IP Telephony, Voice Mail/Unified Messaging, Wireless LAN and IP Contact Center.
Bring managed unified communications together including voice, data, and equipment in a single affordable platform with an extensive feature set.
Bring local, long distance, Internet services and optional security features together simplifying network communications for businesses on the move.
What is Unified Communications? It's an ecosystem; a powerful collection of applications and capabilities that provide real-time communication when and where you need it. Click here to learn about the myths and market drivers of this unique business strategy.
Qwest iQ SIP Trunk enables the origination and termination of local voice, dedicated long-distance, as well as domestic and international toll-free service across a single broadband connection. Designed to work in conjunction with Qwest iQ Networking service, iQ SIP Trunk includes a secure, managed, fully interoperable and scalable suite of wide area network (WAN) services.
Connect. Simplify. Enhance. With Qwest Business Solutions. Qwest's comprehensive portfolio of communications solutions can be custom tailored to fit your business needs. Ask your Qwest representative for more information today!
Qwest Integrated Management is a network management product suite that provides complete out-tasking of all or part of your data network. You can focus on building your business profitably while Qwest manages your data network.
Qwest's Managed Hosting Services include technical account management, senior-level technicians and certified processes to provide customer-centric, 24/7 managed services remotely or in a Qwest CyberCenter facility. Currently, we monitor and manage more than 80 different types of applications, operating systems and databases.
On an individual case basis (ICB) Qwest offers a site-to-site premises-based (CPE-based) IP VPN management bundle for site-to-site WAN applications. This bundle utilizes the existing IM device management functionality with incremental additions to accommodate the requirements of VPN tunnel configuration and management.
Simplify the management of your mobile workforce. Use Qwest mobility to keep mobile end users connected, compliant and more secure in a single end-to-end solution.
With plans in place to add 10 branches in the short term and with more growth expected later, Mainsource Financial Group needed a system that could expand quickly and easily, providing additional bandwidth under a unified communications paradigm. The company also needed quality products and high level customer service at an affordable price.
Online brokerage firm Scottrade needed a secure, scalable solution to meet the rapidly expanding and very diverse voice and data needs of its more than 290 branches. Read about how--after evaluating five vendors--the company decided on Qwest because of its customer service and complete understanding of Scottrade's business challenges and needs.
Rush Enterprises' CIO needed a disaster recovery solution that could be tested; the company's legacy pull-up-a-trailer solution didn't meet this need.
The Children's Hospital of Denver has 2,300 employees in multiple locations. In order to better serve its patients, the hospital moved to a larger location, and at the same time brought its outsourced data center solution in house. IT managers needed to implement a solution that could efficiently connect all the hospital's locations and support the high-bandwidth needs of its data center, picture archiving communications system (PACS ) and electronic medical records applications.
Contact Solutions, Inc. is an interactive voice response (IVR) services provider that trims operational costs for its contact center clients. As the company’s yearly toll-free usage reached 360 million minutes, managers needed a way to gain volume discounts while improving customer service.
Atlanta-based paperless governance provider BoardDocs had an enviable problem: It was experiencing a 50 percent annual growth rate, and needed to expand its infrastructure. As a result, BoardDocs needed co-location space and services that could deliver high-availability, scalability, and timely support.
Sun Bank, with a pending end-of-life communications contract, decided it would be wise to shop around for a new provider. The goal: Finding a company that was dedicated to delivering a superior customer service experience.
Synacor, Inc. builds Internet tools and portals for global service and content providers. This means having reliable data network bandwidth isn't optional, it's required. Recently, the company was nearing capacity for its existing circuit, and knew its demands would only get worse as it prepared to roll out a new video platform. Synacor needed to significantly expand its available bandwidth to meet these demands.
Replacing five, separate, 20-year-old telecommunications systems with a unified communications solution helped Bank and Office Interiors reduce long distance fees, slash maintenance costs, improve employee productivity, and respond to customers faster.
LifeLock was experiencing explosive growth adding more than 125,000 new customers each month -- all of whom touched the call center. As such the company needed a scalable, flexible telecommunications implementation that would be highly available and easily provisioned as well as able to provide deep metrics. Qwest QMOE and Internet services have helped the company gain efficiency at almost a double-digit rate quarter over quarter, and provide better service to its prospects and customers.
Click here to build your own network map
Providing data, voice, and network services can drive innovation. And yet in today's economy, it might seem daunting to ask for funding for such projects. Learn more about a recent study conducted for Qwest by Fortune Custom Publishing and IDG Research Services that explains companies who are still investing are seeing enabled convergence, increased scalability, and expansion of application and information access while doing away with the unnecessary costs of legacy environments.
Voice and network services can be used to drive business value. On average, nearly 50 percent of investments in data, voice, and network services over the past two years have resulted in immediate or short-term cost or productivity savings, according to a recent executive survey. When CIOs have a reliable infrastructure, they can focus on strategic planning for effectiveness. Read more about how investing in a down economy can help you be better positioned when better times arrive.
High productivity can be the difference between success and failure. Boosting productivity, however, is a tough job. One of the most cost-effective ways of doing this is through careful deployments of technology--connectivity in particular. When employees can access tools and resources as well as interact with each other and customers, they can respond more quickly to market conditions and customer needs. Learn more about how you can use communications to maximize your productivity.
Too often, companies focus all their attention on physical security, while overlooking data and network security. Learn more about reducing risk and creating basic network security practices that can help protect you and your company's employees and data.
Do you know how to plan, implement and execute a quick recovery strategy in the event of a local accident or natural disaster? Read more about what you'll need -- the services and resources that can ensure your company's survival.
PCI compliance is never easy. And yet those companies that fail to protect customer data can lose money, respect and customers--not to mention face serious liability. Learn more about what you need to consider to achieve and maintain on-going PCI DSS compliance.
What is Unified Communications? It's an ecosystem; a powerful collection of applications and capabilities that provide real-time communication when and where you need it. Learn about the myths and market drivers of this unique business strategy.
The importance of IT keeps growing, yet budgets are being slashed. Is it possible to maintain or improve IT functionality while at the same time reducing costs? Yes, it is. Read more about how service providers can help consolidate and reduce IT expenses.
Today IT organizations are being asked to cut their budgets and reduce headcount. At the same time the number of regulations and compliance mandates has gone up. How can CIOs and other IT professionals manage security risks while addressing business needs and focusing on revenue-generating activities? Is it even possible? Read about a strategy for providing data security and protection that addresses the rising data threat landscape, the need for compliance, and today’s lean IT staffs.
Implementing managed network services can be daunting, and yet in 2009 37 percent of U.S. businesses reported doing just that. Making the right decision can be easier, however, when you take a structured evaluation approach, looking at your own portfolio as well as the potential supplier partners you may use and the processes they employ.
ATLANTIC-ACM surveyed more than 1,000 businesses to develop its Business Connectivity Report Card. Qwest swept 8 of the 11 best-in-class awards for customer service, operations, and products.
Qwest Communications (NYSE: Q) was recently named the recipient of three Cisco Partner Summit awards: US & Canada Service Provider Partner of the Year, Service Provider Advanced Technology Partner of the Year and Service Provider Services Partner of the Year. The winners were unveiled on June 2 at Cisco's Boston-based annual partner conference.
50% OFF Qwest iQ Networking Service for a FULL THREE MONTHS when you purchase domestic Qwest iQ Networking Service by December 31, 2009, for a minimum service term. Power your business with a flexible, scalable and reliable IP-based service that allows you to combine your various data applications onto a single network. We can help you focus on what really matters-your business.
Get an enterprise-class networking solution with personalized support�only from Qwest to help you grow your business. In these economic times, you can't afford to take a chance on somebody you don't know. Qwest is time-tested and reliable. Now is your opportunity to purchase new, domestic Qwest iQ�Networking Private Port DS1 Service using multi-protocol label switching (MPLS) with qualified Local Access Service for just $499 for a three year minimum service term*.
Qwest iQ Networking Transition Promotion is designed with you, the customer in mind. To make your transition as smooth as possible, Qwest Professional Project Management service is on hand to ensure a successful migration regardless of where you are migrating from.
As part of your Qwest® Account Team, the QPPM resource will manage your telecommunications project so you can focus on your business. The assigned QPPM project manager is responsible for the successful implementation of Qwest products and services. The goal of the QPPM service is to make a valued difference for you the customer, by delivering the project on time, at budget and completed.
As the cost of on-site networking continues to rise, you may be looking for a way to outsource all your data networking service needs. Qwest iQ Data Bundle is a good option. The Bundle combines data networking service, equipment, installation and local access into a single-source communications solution. Enable better managed growth, streamline operations. Multiple bandwidth configuration and security options can be customized to meet your changing business needs.
According to research firm Gartner Inc., 83.9% of businesses have a remote workforce. Enabling them with a reliable connection isn't a luxury anymore. It's imperative to the success of your business. You can provide your employees and yourself with a secure, reliable connection with Qwest Mobility Service, a simple, managed solution that not only enables mobile access to your network, but also manages updates to end-users, and prevents unauthorized access to your data.
The data and networking industry evolves on a daily basis. These changes can have a major impact on your IT tactics and strategies. Dr. Pieter Poll, CTO of Qwest Communications will discuss the top trends that will shape enterprise management in the coming year, and what you need to know to stay ahead of the competition.
Learn why Unified Communications (UC) is the key to making your business more efficient, productive, and effective than your competitors. This one-hour webinar will teach you strategies to help you increase revenue, improve employee productivity and future-proof your infrastructure without spending a fortune.
Unified communications tools are money-saving, productivity-increasing options for reducing the impact of current economic realities. Find out why UC is an economic necessity and how to migrate to a solution that fits your business.
You can cost-effectively enable your employees to be productive 24/7. Join speakers Jon Arnold of J Arnold & Associates, Ron Dunworth of Advoda Communications, and host Michael Oliver-Goodwin of VoIP-News to hear how, and learn about tactical approaches that can optimize your communications strategy during a recession.
Malware and other network threats can cost you money--and customers. Trent Pham, Qwest Communications' Product Management, Security Services and Danny McPherson, Arbor Networks' Chief Security Officer explain tactics and strategies to implement a high level of data security across your organization, and prevent costly network security mistakes.
Providing remote access to your mobile workforce can create a “mobile blind spot” that can wreak havoc on your data network. Learn about how you can deliver enhanced mobile security to your employees and facilities around the world from leading organizations today are successfully and cost-effectively protecting their own valuable corporate assets and enterprise network.
Your company may be experiencing a strain on your IT and network budgets. James Hilliard of Hilly Productions and four top Qwest executives including Bob Schroeder, New Product Development discuss how services providers can help you reduce IT expenses by consolidating and eliminating inefficiencies so you can get optimum results from your technology.
Payment Card Industry Data Security Standard (PCI DSS) compliance is a moving target since the parameters of PCI DSS are always changing. Add in the risk factor of the human element, and you've got a recipe for confusion. Join information security experts Melodi Gates and Fred Kost to learn what you'll need to shape your own PCI strategy.
Is your network and staff prepared to deal with the unthinkable? Does your current disaster plan streamline your company’s operations and resolve concerns about power and network outages? Join Qwest Disaster Preparedness Director Cliff Thomas and Outback Steakhouse CIO Dusty Williams to learn about best practices for proactive disaster recovery and business continuity.
Technology can transform a medical practice � if it is used correctly and consistently. Dr. Mark Radlauer, a board-certified emergency physician spent his career working closely with the IT side of healthcare. In this this free webinar the doctor explains how to improve IT/clinician communication, potential points of failure, and the critical role that infrastructure plays in clinical IT success stories.
Wednesday, September 30, 2009: 1:00 pm PT/4:00 pm ET. Many organizations report that IT operational overhead eats up about 80 percent of their IT budgets, leaving them with fewer resources for business-focused projects. Join executives from Strategic Networks Group, Qwest Communications and IBM Global Technology Services in this one hour Webinar to learn how outsourcing network management can increase operational efficiency and flexibility so you can focus on growing your business.
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50% OFF Qwest iQ Networking Service for a FULL THREE MONTHS when you purchase domestic Qwest iQ Networking Service by December 31, 2009, for a minimum service term. Power your business with a flexible, scaleable and reliable IP-based service that allows you to combine your various data applications onto a single network. We can help you focus on what really matters�your business.
Get an enterprise-class networking solution with personalized support�only from Qwest to help you grow your business. In these economic times, you can't afford to take a chance on somebody you don't know. Qwest is time-tested and reliable. Now is your opportunity to purchase new, domestic Qwest iQ Networking Private Port DS1 Service using multi-protocol label switching (MPLS) with qualified Local Access Service for just $499 for a three year minimum service term*.
This year Software-as-a-Service was an $8 billion market. Experts expect this market to double by 2012. It's not surprising. Businesses like the pay-as-you-go, run-in-the-cloud paradigm. But even with these big numbers, SaaS only comprises 4% of the total software market. Martin Capurro, Qwest's director of product management explains why SaaS appeals to the business market, and what needs to happen before it gains additional traction in the marketplace.
The adoption cycle of unified communications has changed from a nice-to-have to a need-to-have discussion for enterprise managers. Companies, however, must lay a strong plan and migration strategy in place so they can provide remote access, wireless, Wi-Fi, conferencing, collaborations, and soft phone capabilities. Learn more about what considerations you can put into place to get this done correctly.
Productivity and efficiency are crucial for any enterprise, but so is security. Meshing these ideals, however, isn't always easy. Learn more about the ways you can secure an enterprise -- at the system, network, cloud, and perimeter levels -- without impacting end user satisfaction.
More than 83% of enterprises have some form of mobile workforce. What does this look like, and how are managers handling this new paradigm? Learn more about the challenges, expectations, and solutions that are facing users like you today.
Whatever challenges your business might face, Qwest has the voice, data and network solution to fit your needs.
The data and networking industry evolves on a daily basis. These changes can have a major impact on your IT tactics and strategies. Dr. Pieter Poll, CTO of Qwest Communications will discuss the top trends that will shape enterprise management in the coming year, and what you need to know to stay ahead of the competition.
Interop is one of the most comprehensive business technology conferences around, and a perfect place to learn how key technologies can be combined to cut costs and increase productivity. Register for Interop, and learn more about what Qwest -- which provides the sophisticated communications technology that powers Interop -- will be doing at the show by clicking through.
Qwest Vital Intelligence Update: Featuring Research From Gartner.
Scottrade Customer Testimonial: Why Qwest?
Scottrade Customer Testimonial: Overview Online brokerage firm Scottrade needed a secure, scalable solution to meet the rapidly expanding and very diverse voice and data needs of its more than 290 branches.
Scottrade Customer Testimonial: Customer Service
Rush Enterprises Customer Testimonial: Why Qwest? The CIO was put on the hot seat to provide a disaster recovery solution that could be tested. The Rush Enterprise IT team needed a vendor that could provide disaster recovery services.
Rush Enterprises Customer Testimonial: Customer Service
Qwest Network Maps View the Qwest Network - one of the largest fiber footprints in the US
Why Qwest? You can depend on a flexible communications provider, like Qwest, that listens and has the resources to deliver exactly what your business needs. Qwest gives you more choices.
Qwest Contact Center Solutions Many customers want to communicate with your business 24/7. Qwest understands this and the need for disaster recovery capabilities to ensure that expectation is met.
Qwest Mobility Solutions Simplify the management of your mobile workforce. Use Qwest mobility to keep mobile end users connected, compliant and more secure in a single end-to-end solution.
Qwest Hosting Services Virtual tour Strategically located throughout the nation, all Qwest CyberCenter facilities incorporate advanced features integral to ensuring the safety and security of your data.
Outback Steakhouse: Why Qwest?
Outback Steakhouse: Business Need The Outback Steakhouse leadership team was growing increasingly concerned about the security of their company headquarters. CIO Dusty Williams out to ascertain how potential perils could be eliminated.
Outback Steakhouse: Customer Service
Outback Steakhouse: The Implementation & Installation
Outback Steakhouse: Measurable Benefits
Outback Steakhouse: Benefits Realized
Outback Steakhouse: Evaluation & Selection
Qwest EZ Route Solution Video EZ Route is a network-based, self-help, interactive voice response (IVR) application that provides contact-center functionality to businesses of all sizes.
Qwest Breadth of Service TV spot View the current TV spot and the breadth and reach of Qwest solutions offered to many different businesses.
Qwest Partners with Scottrade TV spot Highlights the new bandwidth capabilities Qwest provided, helping Scottrade to facilitate and respond faster to market orders and the infrastructure Qwest provided Scottrade to scale their branch network three times as fast as they could before.
Customer Voice: Aurora Chamber of Commerce The Aurora Chamber of Commerce wanted to upgrade their system to keep pace technologically with their membership base. They were also concerned with cost issues, and they needed a company that could provide them with technical expertise to help them get the work done.
Communications Solutions for a Difficult Economy Qwest helps you meet real world challenges with tailored solutions. Whatever challenges your business might face, Qwest has the voice, data and network solution to fit your needs.
Outback Steakhouse Conversation with CIO Dusty Williams The Outback Steakhouse leadership team was growing increasingly concerned about the security of their company headquarters. Company facilities were potentially in the path of any hurricane that might hit land after traveling into Tampa Bay. CIO Dusty Williams and his IT team set out to ascertain how potential perils could be eliminated.
Business Class SaaS This year Software-as-a-Service was an $8 billion market. Experts expect this market to double by 2012. It's not surprising. Businesses like the pay-as-you-go, run-in-the-cloud paradigm. But even with these big numbers, SaaS only comprises 4% of the total software market. Martin Capurro, Qwest's director of product management explains why SaaS appeals to the business market, and what needs to happen before it gains additional traction in the marketplace.
Applying Unified Communications The adoption cycle of unified communications has changed from a nice-to-have to a need-to-have discussion for enterprise managers. Companies, however, must lay a strong plan and migration strategy in place so they can provide remote access, wireless, Wi-Fi, conferencing, collaborations, and soft phone capabilities. Learn more about what considerations you can put into place to get this done correctly.
Non-Intrusive Security Productivity and efficiency are crucial for any enterprise, but so is security. Meshing these ideals, however, isn't always easy. Learn more about the ways you can secure an enterprise -- at the system, network, cloud, and perimeter levels -- without impacting end user satisfaction.
Optimizing Mobility More than 83% of enterprises have some form of mobile workforce. What does this look like, and how are managers handling this new paradigm? Learn more about the challenges, expectations, and solutions that are facing users like you today.
Qwest Solutions TV Spot Whatever challenges your business might face, Qwest has the voice, data and network solution to fit your needs.